The aim of this report is to evaluate customers' experience of our local café, which is called Cofast, and to make recommendations for improvement.
The first time I entered the café I was really surprised. In spite of the dim light, the interior design was incredibly pretty. There were a lot of beautiful paintings and some nice decorations. However, the first problem came when I took a seat because the chairs were rather uncomfortable.
I ordered a French Vanilla Coffee and a piece of strawberry cake. The local was crowded, so they took their time to bring me my order. It was worth the waiting because the vanilla coffee looked really tasty and its smell was so fragrant. It was absolutely rich, I have no objection. Unfortunately, the strawberry cake was awful. Even if I thought it would be good, it wasn't sweet at all and it tasted a little bit spicy.
To sum up, I think Coffast is a quite good café but they should change little issues to be a real success. For instance, they should buy new furniture and make the place brighter. Moreover, I think my experience with the strawberry cake was really weird and they should be more careful with these little things.
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